Our average rating from our customers is
Very pleasantRead More >>
The service was fast and the service rep was very pleasant. I was given a list of maintenance requirements and was given an explanation of the repairs in detail.Read More >>
I love the service department. I appreciate the honesty courtesy and professionalism of the staff. I would recommend this dealership to anyone looking to buy or repair a vehicle.Read More >>
I brought my car in and was provided with great service immediately. Falcon provided great customer service by offering me options to service my vehicle. I recommend to get vehicle serviced Monday thRead More >>
FriendlyRead More >>
Attentive, swift staff, professional appearance and dialogue, hugely accomodating. Even driving a Chevy, I chose this dealership for service.Read More >>
HUNTINGTON WOODS, MI
Same day service was very quick and i was treated like a family member instead of a customer??Read More >>
OAK PARK, MI
The team has such a commitment to great customer service it is to be commended.Read More >>
Chris handled my concern and gave us a loaner to use until the problem was fixed. Very satisfied with the serviceRead More >>
Tom Gaynor was great!Read More >>
PLEASANT RIDGE, MI
- "Certified" Buick or GMC vehicles - We have used Buick or GMC vehicles that have been brought up to the stringent standards required to be classified as certified Buick and GMC cars.
- Professional, certified sales staff - GM has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
- Easily accessed location - Located in Ferndale. on Woodward, South of 9 Mile Rd, we make it very easy to get to our facility. Accessing our location from I-75 or I-696 makes for an easy commute to our dealership.
- Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
- Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Buick GMC is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service.
- Coffee Bar - Enjoy a coffee from our coffee bar along with a massage in one of our massage chairs
- 1,700+ used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
- 4.7 out of 5 star rating on DealerRater* - We're particularly proud of our 4.7 rating at DealerRater - the premier automotive dealer rating service. Over 17 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
- 26 out of 30 rating on Google+ Local* - More than 47 customers have taken the time to write great things on Google about their service at Suburban Buick GMC.
- Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
- Professional, customer-focused management team - Our General Manager - Kevin Tierney and our Sales Manager - Roger Kabat, along with Steve Krause, our pre-owned Sales Manager, Larry Reick, our Service Manager, Chuck Bigelow, our Collision Shop Manager and the rest of the management team are here to assist you and make sure your experience is nothing short of amazing!
- Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
- Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
- Ferndale's newest dealership - Suburban Buick GMC has the most up-to-date facility in the area. Having been remodeled recently, the showroom, mechanics bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
- CarFax reports - We offer our used car customers access to CarFax reports to help them become more comfortable knowing more about the used car they are interested in.
- Black Book reports - Black Book is a premier provider of that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.