Our average rating from our customers is
Friendly customer service.like the kids section in the lobby and they saved me a trip to the carwash ??Read More >>
ROYAL OAK, MI
I had a routine oil Change and inspection. The service was quick and the staff courteous. I was co Plethora happy with the experience.Read More >>
BEVERLY HILLS, MI
Very professionalRead More >>
PLEASANT RIDGE, MI
Staff were timely,efficient and courteous.Read More >>
Falcon got me in and took care of everything. Received a ride to work and was picked up and brought back to the dealership. Everything looks brand new again.Read More >>
Appointment scheduling was simple, good WEBsite. I had to wait a few minutes for somebody to wait on me (came in around lunch time). Vehicle was ready when promised. Staff was very professional.Read More >>
WALLED LAKE, MI
Everything went great! No complaints. I will definitely recommend in the future.Read More >>
ROYAL OAK, MI
Very goodRead More >>
ORCHARD LAKE, MI
Thank you for taking such good care of my vehicle!Read More >>
in for an oil change and filter!Read More >>
- "Certified" Buick or GMC vehicles - We have used Buick or GMC vehicles that have been brought up to the stringent standards required to be classified as certified Buick and GMC cars.
- Professional, certified sales staff - GM has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
- Easily accessed location - Located in Ferndale. on Woodward, South of 9 Mile Rd, we make it very easy to get to our facility. Accessing our location from I-75 or I-696 makes for an easy commute to our dealership.
- Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
- Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Buick GMC is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service.
- Coffee Bar - Enjoy a coffee from our coffee bar along with a massage in one of our massage chairs
- 1,700+ used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
- 4.7 out of 5 star rating on DealerRater* - We're particularly proud of our 4.7 rating at DealerRater - the premier automotive dealer rating service. Over 17 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
- 26 out of 30 rating on Google+ Local* - More than 47 customers have taken the time to write great things on Google about their service at Suburban Buick GMC.
- Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
- Professional, customer-focused management team - Our General Manager - Jonathan Smith and our Sales Manager - Mike Badalucco, along with Jerry Kelly our pre-owned Sales Manager, our Service Manager Dan Bembas, our Collision Shop Manager Vince Persichetti and the rest of the management team are here to assist you and make sure your experience is nothing short of amazing!
- Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
- Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
- Ferndale's newest dealership - Suburban Buick GMC has the most up-to-date facility in the area. Having been remodeled recently, the showroom, mechanics bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
- CarFax reports - We offer our used car customers access to CarFax reports to help them become more comfortable knowing more about the used car they are interested in.
- Black Book reports - Black Book is a premier provider of that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.